Cross-AI · Operations Desk
Operations Desk
Switchboard-style support triage with a hard stop-gate. Date 2026-09-10 JST. RESULT PASS. SAMPLE ticket — not a live customer send.
External reply STOPPED at Human Yes and was NOT sent.
SEND=falseHUMAN_YES_REQUIRED=trueSTATUS=WAITING_ON_HUMAN- Hold draft remains unsent
Where it sits
Cross-AI ops package with switchboard-style stop-gate. Uses Library botshelf-support-triage-3b for triage only. Marketplace and Library Verified status are unchanged.
Runtimes that actually ran
| # | Runtime | What happened |
|---|---|---|
| 1 | switchboard-coordinator | Ingest + rewrite + policy |
| 2 | ollama:botshelf-support-triage-3b | ~12.5s triage draft |
| 3 | stop-gate | Hard stop before send |
Friction (honest)
Model set Escalate YES for a badge-flip request; coordinator rewrote Escalate → NO (Verified is not flipped from request alone).
Hard constraints
- NEVER ask API keys / passwords / tokens — only local-run evidence paths, logs, or redacted screenshots.
- Hold draft unsent until Human Yes.
- No Verified flip · no mass-DM · no X ops from this desk.