Library · Teams · support-triage
Support Triage
Job: Classify an inbound message, propose a first reply hold, and flag escalation — human sends.
7 implementations · Verified 0 · Untested 7 — choose a runtime below.
Source: GitHub teams/support-triage/ · registry.json
Inputs / outputs
Inputs
- inbound message paste
Outputs
- classification
- first-reply hold
- escalation flag
Capabilities
- triage draft
- human sends
Implementations by runtime
| Implementation | Runtime | Type | Status | Source |
|---|---|---|---|---|
| Support Triage — CrewAI | crewai | AI Team | Untested · structural: PASS | GitHub |
| Support Triage — LangGraph | langgraph | Code | Untested · structural: PASS | GitHub |
| Support Triage — LM Studio | lm-studio | Prompt | Untested · structural: PASS | GitHub |
| Support Triage — MCP | mcp | MCP | Untested · structural: PASS | GitHub |
| Support Triage — n8n | n8n | Workflow | Untested · structural: PASS | GitHub |
| Support Triage — Ollama | ollama | Prompt | Untested · structural: PASS | GitHub |
| Support Triage — Open WebUI | open-webui | Prompt | Untested · structural: PASS | GitHub |
UI status stays Untested unless true runtime execution was recorded. Structural checks (JSON parse, py_compile) do not flip status to Verified.
About labels & source
Support Triage is an AI Team for message classification and held replies. Agent orchestration and multi-agent workflows fit when classify/reply/escalate are separate steps; single-prompt packs stay tool-light AI agents.
Close alternate labels (when accurate): AI Agent Team, Agent Team, Multi-Agent Workflow.
Broader discovery terms (not synonyms): AI Agents, Agent Orchestration, Agentic Workflow, AI Workflow, Agentic System.
What is an AI Team? · team_id support-triage
Related marketplace Teams
Soft thematic links only — marketplace Teams ≠ this canonical Library Team.
- First Reply Hold (marketplace related)
- Hold Reply Inbox (marketplace related)
Source / fork / list
- GitHub team folder: https://github.com/BotShelfVampire/botshelf-ai-team-registry/tree/main/teams/support-triage
- Canonical parent: https://botshelfvampire.com/library/teams/support-triage/
- Fork CTA: /fork.html · List: /sell.html